“๐๐ญ๐จ๐ฉ ๐๐๐๐๐๐๐๐๐” – The Art of Avoiding Unsolicited Advice

Years ago Lenny RAVICH and I were leading a Delivering Delight workshop for senior leaders at the Hong Kong Jockey Club. During the sessionโs final activity, Lenny made a comment that struck me as slightly sensitive in the local cultural context.
๐ท๐๐๐๐๐ ๐ฏ๐๐๐ ๐๐๐

In Sri Lanka, we discovered that even the traffic police have mastered the art of hospitality.
๐๐ผ๐ฑ๐ ๐ฎ๐ป๐ฑ ๐ฆ๐ผ๐๐น ๐๐ผ๐ผ๐ฑ ๐ถ๐ป ๐๐ต๐ฒ ๐๐ฒ๐ฎ๐ฟ๐ ๐ผ๐ณ ๐ฆ๐ฟ๐ถ ๐๐ฎ๐ป๐ธ๐ฎ

As the lady cook prepared our food, her generosity made the experience even more special. She thoughtfully cooked a dish specially for the local crows, shared buns with stray dogs, and offered us two bottles of water as a kind gesture.ย Needless to say, we were deeply touched. It was like being hosted by an angel.
The King & the Ring – This Too Shall Pass

Ever felt like life is throwing everything at you? Stress, endless to-do lists, bosses who think sleep is optional, family members needing attention, bills piling up, and challenges popping up like mushrooms after rain?
We Need Help to Pause to “Smell The Flowers”

The moment something lights your fuse, your brainโs alarm system, the ever-dramatic amygdala, slams down on the panic button ๐จ. Your sympathetic nervous system kicks in blasting your body with adrenaline and cortisol which harm the functionality of your immune system.
๐๐ง๐ ๐จ๐ ๐ญ๐ก๐ ๐๐๐ฌ๐ญ ๐๐จ๐ฆ๐ฆ๐๐ง๐๐๐ฆ๐๐ง๐ญ ๐๐๐๐ซ๐๐ฌ๐ฌ ๐ ๐ก๐๐ฏ๐ ๐ก๐๐๐ซ๐

Each struggle such as loneliness, injustice, and even gloating opponents becomes a lesson in strength and wisdom. Itโs a powerful reminder to embrace lifeโs missteps as unexpected guides, shaping you into someone who deeply understands justice, loyalty, and compassion.
๐๐ฅโ๐ค ๐๐๐๐ช ๐ โ๐ ๐๐๐ฅ: ๐ฅ

Federerโs key to bouncing forward with a smile is simple: learn from the setback, apply the learnings, and retry but donโt carry it into the next round.
Whatโs your “Magic Phrase”?

Using “magic phrases” like “Before we start, I’d love to hear how you think things are going” to create a safe space for open dialogue. This approach fosters psychological safety, reduces defensiveness, and encourages receptiveness to feedback
๐ธ ๐ฆ ๐๐ก๐ ๐๐๐จ๐ซ๐ฉ๐ข๐จ๐งโ๐ฌ ๐๐ญ๐ข๐ง๐ : ๐ ๐๐๐ญ๐ก ๐ญ๐จ ๐๐ญ๐ฌ ๐๐ฐ๐ง ๐๐๐ฆ๐ข๐ฌ๐

Have you ever encountered a scorpion in your journey? Or perhaps, have you ever found yourself being the scorpion?
Making Lemonade Out of a Lemonade Heist

A young couple’s lemonade stand was robbed, but instead of seeking revenge, their mother encouraged them to forgive the thief. This act of forgiveness led to an outpouring of community support, turning a negative experience into a positive one.