Punctuality Pushups Cure. Because “On Time is Too Late!”
Being late may seem small, but it often triggers an emotional reaction. Logic fades. Their primitive brain whispers, “You don’t value me.” Their amygdala takes over. And when it happens often, it doesn’t just annoy them, it quietly pushes people away and lowers your standing in their eyes.
𝐂𝐚𝐧 𝐈 𝐠𝐞𝐭 𝐨𝐧𝐞 𝐚𝐧𝐝 𝐚 𝐡𝐚𝐥𝐟 𝐬𝐦𝐢𝐥𝐞𝐬, 𝐩𝐥𝐞𝐚𝐬𝐞?
If someone looks like they just got off an emotional rollercoaster with no seatbelt, I do not push. I do not want to make anyone feel like they are failing the Smile Olympics. Instead, I go softer. I ask, “Do you like my smile?” That usually cracks the surface. One silly question. One tiny spark. And the walls come down.
Cesar’s Turning Point: The Virtuous Cycle of Encouragement
A Japanese proverb says, “One kind word can warm three winter months.” That night, those few words of encouragement lit something inside Cesar that had been buried under silence and self-doubt.
How DHL went from nosedive to sky high by lifting its people
During the global financial crisis of 2008-2009, DHL faced significant turbulence. The US business was bleeding. The competition was fierce. Tough choices were made. Billions in assets were parted with. Most would have curled into a corporate fatal position and stayed there.
The universe of kindness: How doing good can unexpectedly boost your business
Kindness does not mean avoiding uncomfortable conversations. It means delivering authentic feedback with honesty and care, helping people grow rather than merely critiquing them. Andrew views this as an essential leadership skill that strengthens teams.
The Curry Puff Effect: How Small Acts of Appreciation Lifted DHL to the Top
Under the leadership of Chris Ong, DHL Express Singapore achieved what many believed was out of reach. Employee engagement soared from 60% in 2009 during the global financial crisis to a jaw-dropping 98% in 2024. DHL Express became the only company to be named the number one Best Workplace in Singapore five times.
The kindness advantage in hospitality: How Ovolo Hotels redefined hospitality during a crisis
In redefining hospitality through kindness, Girish and Ovolo Hotels have set a powerful precedent: In times of crisis, compassion is more than good ethics to walk the talk of your culture; it is an exceptional opportunity to fortify the brand’s genuine differentiation by getting thousands of guests praising your name and being loyal for life.
The wellbeing virtuous cycle
A groundbreaking meta-research involving over 161,000 employees has quantified profound findings: Organisations that genuinely care about employees’ wellbeing at home gain substantial business advantages.
The “What Goes Around” Playbook
Kindness is more than a virtue or a warm fuzzy feeling. It is an asset, a currency that appreciates over time, turning goodwill into unexpected opportunities. The best investments do not always sit on a balance sheet.
Lead Like a Girl – Turning Pain Into Purpose
Dalia Feldheim knows this firsthand, and her story will inspire you to turn adversity into the very soil where resilience takes root. You will find that growth is not just possible, it is inevitable when you choose to reclaim your power so you can build a rocket for your personal transformation powered by resilience, peace, and wisdom.